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Choose your device to see its apps, tips and how-to videos.
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Be sure your Mighty App is up to date.
Latest version of the Mighty App: V7.0.8
What do you want to do?
Tap a topic for a quick tip, the steps and fixes for common problems.
Quick tip: Tip: for the quickest first sync, keep Mighty plugged in and close to your WiFi router, and start with a playlist of about 20 songs.
Syncing playlists
- In the Mighty app, open the playlist you want.
- Tap + to add it, then tap “Add playlist”.
- It’s best to leave Mighty on its charger until the light stops blinking green.
Troubleshooting sync
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Are you on Amazon Music Unlimited?
Your own playlists need Amazon Music Unlimited.
With Amazon Prime, only a limited number of Amazon-made “All Access” playlists can be downloaded to Mighty. Playlists you create yourself aren’t available for Prime members at this time.
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Stay close to your WiFi router
Mighty downloads your music over WiFi. Move it close to your router while it syncs.
WiFi that opens a sign-in page (hotels, schools, some offices) won’t work. Your phone’s hotspot will.
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Is Mighty charged and plugged in?
We recommend keeping Mighty plugged in for the whole sync, and not pressing its buttons while the light blinks green.
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First sync? Try about 20 songs
A first playlist of about 20 songs syncs faster, so you’re listening sooner. It’s a suggestion, not a limit.
After that, syncing one playlist at a time (100 songs or fewer) works best. Expect about 5–10 minutes per 50 songs.
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The playlist synced, but it isn’t on my Mighty
- After a sync, wait 10–20 seconds for Mighty to reconnect, then swipe down on the Home screen to refresh.
- Only playlists you created or follow show in the app. Add albums to a playlist first.
- To check, plug in headphones and press Play.
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I can’t find an album or a song
Mighty syncs playlists. Add the album or songs to a playlist you created or follow in Amazon Music, then swipe down in the app to refresh.
Quick tip: Mighty joins WiFi on its own, without your phone. Use your home network or your phone’s hotspot. Networks that open a sign-in page (hotels, schools, some offices) won’t work.
Connecting to WiFi
- Plug Mighty in and move it close to your router.
- In the app, go to Connections and tap the WiFi icon.
- Choose your network and enter the password carefully.
Troubleshooting WiFi
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My network has a sign-in page
WiFi that opens a sign-in page (hotels, schools, some offices) won’t work, because there’s no way to complete that sign-in from Mighty. Connect Mighty to your phone’s hotspot instead.
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It still won’t connect
- Keep Mighty plugged in and close to your router.
- Close the app, reopen it and try again.
- Enter the WiFi password carefully.
- Restart Mighty: hold Play for about 15 seconds until the light turns off and stays off, then hold Play for 1–3 seconds until it comes back on. Reconnect it in the app afterward.
Quick tip: Make sure Mighty is on and connected to the app. Then disconnect your headphones from your phone: they pair with Mighty itself, not with your phone.
Connecting Bluetooth headphones
- Turn Mighty on and connect it in the app (green check).
- Disconnect the headphones from your phone or any other device.
- Put the headphones in pairing mode, then swipe down on the app’s Connections screen.
- Tap + next to them. You only need to pair once.
Troubleshooting headphones
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My headphones don’t show up
- Make sure your Mighty is on and connected in the app (green check).
- Disconnect the headphones from your phone or any other device, then put them back in pairing mode.
- Swipe down on the Connections screen to look again.
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My wired headphones stopped working
- Push the plug all the way into the headphone port.
- If Bluetooth headphones or a speaker were connected, Mighty may still be sending sound there. Turn them off, or remove them from Connections in the app (swipe left, tap the trash icon).
- Try another pair of headphones to rule out the cable.
- Restart Mighty: hold Play for about 15 seconds until the light turns off and stays off, then hold Play for 1–3 seconds until it comes back on. Reconnect it in the app afterward.
Quick tip: Turn on Stay Fresh and Mighty refreshes your playlists every night and does the 30-day check-in for you. It needs to be within range of the WiFi network it was set up with.
Turning on Stay Fresh
- Open the menu (☰) on the Home screen and tap Stay Fresh.
- Choose what to keep fresh: playlists, podcasts or both.
- Pick a time when Mighty is usually charging and within range of its WiFi, then tap Save.
Troubleshooting Stay Fresh
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My playlists didn’t refresh
At the time you picked, Mighty must be able to see and connect to the WiFi network it was set up with. Leave it on its charger, in range of that network.
Added songs to a playlist that’s already on Mighty? Stay Fresh picks them up overnight, or refresh it yourself in the app.
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Why check in every 30 days?
Mighty reconnects at least every 30 days so artists get credit for every play. Stay Fresh does it overnight. Without it, open the app and reconnect at least every 30 days.
Quick tip: When an update is ready, the app tells you automatically as soon as Mighty connects. Mighty needs WiFi to get the update and must be on its charger for it to start.
Updating your Mighty
- Connect your Mighty in the app. If an update is available, the app tells you.
- To check yourself, open the menu (☰) and tap Software Update.
- Make sure Mighty is connected to WiFi and plugged into a charger. The update starts once it’s charging.
- Don’t press its buttons until it restarts.
More about updates
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I have more than one Mighty
Connect and update each one.
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How do I update the app?
App updates come through the App Store or Google Play.
Quick tip: Try a restart first. It fixes most hiccups and keeps your playlists. Afterward, reconnect Mighty in the app.
Restarting your Mighty
- If Mighty seems unresponsive, press and hold Play for about 15 seconds, until the light turns off and stays off. Then let go.
- Turn it back on: press and hold Play for 1–3 seconds, until the light comes on.
- Open the app and reconnect Mighty so it can play your music again.
Still not right?
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A restart didn’t help: factory reset
A factory reset clears your playlists and Bluetooth pairings.
- In the app, open the menu (☰), tap Support, then Factory Reset.
- When it’s done, turn Mighty back on and set it up again in the app.
Quick tip: Use the Mighty cable with a USB wall adapter (5V, 0.5–1A) or a computer. Phones and fast chargers won’t charge it.
Charging your Mighty
- Plug the Mighty cable into a USB wall adapter (5V, 0.5–1A) or a computer that’s switched on.
- Push both ends of the cable all the way in.
- The light blinks white while it charges and turns solid white when it’s full. While Mighty downloads music or an update, the light blinks fast green instead, but it’s still charging.
Troubleshooting power
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What do the lights mean?
- Blinking white: charging
- Solid white: fully charged
- Fast blinking green: downloading music or an update over WiFi. If it’s plugged in, it’s still charging; the white charging light comes back when the download finishes.
- Solid green: starting up
- Blinking green: on and ready
- Blinking blue: waiting to pair (press Play)
- Blinking orange: low battery
- Solid orange: powering off
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My Mighty won’t turn on or charge
- Use the Mighty cable with a USB wall adapter (5V, 0.5–1A) or a computer that’s switched on. Phones, fast chargers and unpowered hubs won’t charge it, and other cables can damage it.
- Push both ends of the cable all the way in; a loose connection is the most common cause.
- If the battery was completely empty, leave it charging for a while before turning it on.
- Hold Play until the light comes on. Starting up can take up to 30 seconds.
- Try a different adapter or USB port.
Still no light? Choose “Warranty claim” on our Support page and we’ll help.